team: home office
Scott Griffith
chairman and chief executive officer
You can drive a Zipcar forward, backward, left or right, but Scott Griffith – Chairman and Chief Executive Officer of Zipcar – knows how to take Zipcar straight up.
Since Scott took the wheel in February of 2003, Zipcar has emerged as the world's largest car-sharing service. In the fall of 2007, Scott led Zipcar's merger with Flexcar, managing the integration of the companies' fleet, technology and membership base under the Zipcar brand and service.
Scott has solidified Zipcar's position as the leader of the car-sharing industry, establishing a brand and customer experience that has attracted hundreds of thousands of savvy, urban residents and businesses on the go. He has forged strong partnerships with some of the world's top brands and largest automakers, and developed relationships with transit agencies, universities and influential city and state governments. Under Scott's leadership, Zipcar has fostered the emergence of car sharing as a new transportation category, changing urban life by providing instant, affordable mobility in London, England and 28 North American states and provinces.
For his accomplishments at Zipcar, Scott was named one of BusinessWeek's "Best Leaders of 2006," and he was the recipient of Babson College's ELiTE Award for entrepreneurship. As a leading authority on the benefits of car sharing and all things transportation, Scott has been interviewed by the world's top news outlets, including The Wall Street Journal, Newsweek, New York Times, CNN, CNBC, USA Today, Associated Press, CBS-TV, FOX-TV, ABC World News Tonight and Time Magazine.
Prior to Zipcar, Scott held senior-level positions at The Boeing Company, Information America, an Atlanta-based provider of online, public record information, and The Parthenon Group, a boutique, business strategy and investment firm.
Scott earned his BS in engineering from Carnegie Mellon University and his MBA from the University of Chicago.
Mark Norman
president and chief operating officer
Mark is our "car guy". From Vancouver to Chicago to London, Mark Norman is responsible for the worldwide operations of Zipcar. Mark joined Zipcar following its merger with Flexcar in the fall of 2007. He came to us with more than 20 years of executive experience in the automotive industry, including roles as CEO of Flexcar, and Chairman, President and CEO of DaimlerChrysler, Canada.
At Zipcar, Mark works with the executive leadership team to ensure optimal member experiences in every Zipcar market. His career has been defined by leveraging operational best practices to ensure customer satisfaction and revenue growth. While in the auto industry, he was responsible for teams numbering in the thousands and revenue in the tens of billions. Mark's ability to streamline complex operations with a focus on what matters most – members – helps Zipcar continue to expand its global operations with the same entrepreneurial and member-centric approach that has made us successful thus far.
Mark holds an undergraduate degree in Economics from Rice University in Texas as well as a Masters in Business Administration from Harvard Business School.
Maria Stahl
general counsel
As our in-house counsel, Maria lays down the law. She comes to us after many years of practicing corporate law and counseling small and large company clients. Maria spent over seven years in the corporate department at Wilmer Cutler Pickering Hale and Dorr LLP – that officially means too many hours to count! From there, she served as corporate counsel to Capital Crossing Bank and oversaw the merger between Capital Crossing and Lehman Brothers Bank (clearly long before 2008). Most recently, she served as Vice President and Associate General Counsel at Idenix Pharmaceuticals, Inc. Even though we don't have molecular chemists and medical doctors on our staff, when Zipcar came calling in 2009, she decided to make her move and has been having fun (you know, respectable, lawyer-type of fun) ever since.
Ed Goldfinger
chief financial officer
Ed is the man with the financial plan. He is a seasoned CFO in charge of planning and managing all of those Zipcar doubloons.
The perfect blend of leadership, technology experience and fiscal savvy makes Ed an excellent fit for the world's largest car-sharing company. Most recently, Ed was the CFO of Spotfire, a business intelligence and analytics software company sold to TIBCO. This followed on the heels of a successful run at Empirix where Ed held the CFO and then CEO position and led the company through significant growth.
Earlier on, Ed spent time at KPMG, nine years at PepsiCo and held the CFO job at Sapient (he knows his technology). Ed is a graduate of the Wharton Undergraduate program at the University of Pennsylvania, and he was a CPA in the State of Connecticut.
Rob Weisberg
chief marketing officer
From pizzas when you want them to wheels when you want them, Rob has mastered the art of serving up buzz-worthy brand communication. Prior to joining our car-sharing family, Rob was VP of Marketing at Domino's Pizza (and in case you're wondering, he likes his with cheese, tomatoes and banana peppers). Rob helped Domino's reach #1 in online market share and spearheaded the brand's launch into virtually every emerging media channel: e-mail, paid search, search engine optimization, text messaging, online and mobile advertising, interactive TV and social media.
Before Domino's, Rob worked in account services at several leading Madison Avenue agencies including Grey and Ogilvy. Here at Zipcar, he's the fearless leader of the marketing team, inventing new ways to connect with current and future Zipsters.
Rob has a degree in psychology and a certificate in business management with a concentration in marketing from the University of Rochester.
Doug Williams
vice president, engineering
Doug and his team are responsible for Zipcar's award-winning online, voice, and in-vehicle technology. Their goal is to make it as easy as possible for members to select, reserve, and drive an available car.
Doug joined Zipcar from Empirix, the leading provider of voice and web testing and monitoring solutions, where he was VP of Enterprise Engineering. Prior to Empirix, Doug held the position of SVP of Technology at Family Education Network, the largest K-12 education network on the Internet.
In addition to over 20 years experience managing technology teams, Doug holds a combined Electrical Engineering and Computer Science Degree from Princeton and an MBA from Harvard Business School.
Jon Zeitler
executive vice president, corporate development
Jon came to Zipcar as part of our merger with Flexcar, where he was VP of Corporate and Strategic Business Development. Going back a little further, after receiving his BA from Duke University, Jon joined Congressional staff on Capitol Hill, working on early efforts to encourage fuel-efficient and alternative-fuel vehicles. (We like to think of this as the beginning of his journey to Zipcar.) He eventually set out to become a DC corporate lawyer type, receiving his J.D. from Duke and spending time at a DC law firm.
Jon brings to the table extensive experience in the business development, new venture, strategy, and policy arenas. His experience was honed during the ten years he spent at America Online, where he worked in a number of executive positions including Vice President for International Development, Vice President of Business Development for Web Properties, and Associate General Counsel for Strategic Transactions. Following his time at AOL, Jon served as an advisor to a number of high-growth new media companies.
Jon currently splits his time between our Cambridge HQ and DC where, in his spare time, he Chairs the Board of a nonprofit called the Center for Inspired Teaching and proudly coaches a team in the Capitol City Little League.
Sean Quimby
vice president, human resources
Sean describes his responsibilities at Zipcar as, "solving business challenges through people solutions." Before joining Zipcar, he racked up more than 20 years of experience in the service and hospitality industries, during which he opened eight restaurants as Managing Partner for a multi–unit restaurant group and held several positions in operations management. As Sean found success in recruiting and designing high-performing teams, his career naturally evolved towards human resources. Future positions in training and development and recruiting within multiple successful entrepreneurial environments allowed Sean to further develop skills in management structures, training programs, and performance coaching.
Sean brings to Zipcar a particular expertise working in high-growth companies and associated infrastructure along with proven talents in concept design, training programs, negotiation, organizational development and operational execution. Sean holds a bachelor's degree from the University of New Hampshire.